Legal

Privacy Policy

Last updated: June 1, 2026

1. Introduction

CryptoSignal ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at getcryptosignal.com.

By using CryptoSignal, you consent to the data practices described in this policy. If you do not agree, please discontinue use of the Service.

2. Information We Collect

Account Information

  • Email address (required to create an account)
  • Name (optional, if provided during signup)
  • Profile information from third-party sign-in providers (Google, etc.) if used

Usage Data

  • Pages visited and features used within the platform
  • Time and duration of sessions
  • Device type, browser, and operating system
  • IP address and approximate geographic location
  • Clicks, searches, and interactions within the app

User-Generated Data

  • Portfolio holdings you manually enter
  • Wallet addresses you choose to track
  • Saved preferences and settings (theme, filters)
  • Email addresses submitted for early access or waitlist

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve the Service
  • Authenticate your identity and manage your account
  • Process subscription payments and manage billing
  • Send transactional emails (account confirmation, password reset)
  • Respond to support requests and inquiries
  • Analyze usage patterns to improve platform features
  • Enforce our Terms of Service and prevent abuse
  • Comply with legal obligations

We do not sell your personal data to third parties. We do not use your data to make automated decisions that significantly affect you.

4. Third-Party Services

We integrate with the following third-party services to operate the platform. Each has their own privacy policy governing how they handle data:

  • Clerk (clerk.com) — Handles authentication, user accounts, and session management. Your email and login credentials are managed by Clerk.
  • CoinGecko (coingecko.com) — Provides cryptocurrency market data. Queries are made server-side; no personal data is sent.
  • Etherscan (etherscan.io) — Provides Ethereum blockchain data. Public wallet addresses you enter are queried against their API.
  • Anthropic (anthropic.com) — Powers AI analysis features. Market data and coin information are sent to generate insights. No personal user data is included in AI prompts.
  • NewsAPI (newsapi.org) — Provides cryptocurrency news aggregation. Queries are server-side only.
  • Vercel (vercel.com) — Hosts the platform. Collects standard server logs including IP addresses.

5. Cookie Policy

We use cookies and similar tracking technologies to maintain your session and preferences.

Essential cookies — Required for the Service to function. These include session cookies managed by Clerk for authentication.

Preference cookies — Store your theme and display preferences (e.g. Aurora/Pulse/HUD theme, dark/light mode). Stored in localStorage on your device.

We do not use advertising or tracking cookies. You can disable cookies in your browser settings, but this may prevent certain features from working correctly.

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your data in limited circumstances:

  • With service providers (listed above) that help us operate the platform
  • If required by law, court order, or government authority
  • To protect the rights, property, or safety of CryptoSignal or its users
  • In connection with a merger, acquisition, or sale of assets (you will be notified)

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access — Request a copy of the personal data we hold about you
  • Correction — Request correction of inaccurate or incomplete data
  • Deletion — Request deletion of your account and associated data
  • Portability — Request your data in a machine-readable format
  • Objection — Object to certain types of data processing
  • Withdraw consent — Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at legal@cryptosignal.app. We will respond within 30 days.

8. Data Retention

We retain your account data for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete your personal data within 30 days, except where retention is required by law.

Usage logs and analytics data are retained in aggregate, anonymized form for up to 24 months to help us improve the platform.

Portfolio data and wallet addresses you enter are stored only to provide the Service to you and are deleted when you remove them or close your account.

9. Data Security

We implement industry-standard security measures to protect your data, including HTTPS encryption, secure authentication via Clerk, and access controls. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately at legal@cryptosignal.app if you suspect unauthorized access to your account.

10. Children's Privacy

CryptoSignal is not intended for users under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of significant changes via email or an in-app notice. The "last updated" date at the top of this page reflects the most recent revision.

Your continued use of the Service after changes are posted constitutes acceptance of the updated policy.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at: legal@cryptosignal.app

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